Everyone likes to do their good deed of the day. Whether it’s
opening a door for a colleague or picking up a dropped toy from a strangers’
pram, it’s nice to be nice. One McDonald’s customer was appalled when being
denied her good deed; a meal which she intended to give to a homeless man, who
was begging nearby the restaurant.
The incident happened in the Hapurhey branch in Manchester
on Sunday 5th March, when the mum tried to order a burger meal and hot drink in
addition to Happy Meals for her children. The woman says the drive-thru staff
refused the sale of the additional meal as they allegedly ‘wanted to get rid of
him’, and receiving food and drink from the restaurants’ customers may
encourage him to stay, as the Manchester Evening News reports.
The disgusted customer took to the McDonald’s page to share
her experience;
“Tried to buy a very frail old homeless pensioner a burger
meal yesterday who was sat outside in the cold and rain shivering begging for
food because he was so hungry.
“I was apparently
‘allowed’ to purchase a happy meal for my children but no food or hot drinks
for the homeless man because ‘they were trying to get rid of him and if I feed
him he will stay’.
“Whatever has caused
the man to end up in such a dire situation is none of my business, but surely
as human beings the least we can do is provide somebody with a basic need.
“I was more than willing to pay for the meal as stated. I
just regret that the lady on the speaker must have overheard me asking the man
what he would like.
“Their rude tone and their lack of compassion completely
shocked me.
“What on earth is the world coming to when we stop caring
for other humans? Extremely disappointed McDonald’s, and very upset.”
After the shocking incident, the woman proceeded to visit a
KFC branch close-by to purchase the elderly homeless man a hot meal and cup of
tea, to provide him with a bit of warmth and nutrition as he could see he was
shivering and wet from the recent wintery weather.
On the mum’s Facebook post, the fast-food chain commented
urging the customer to provide further information in order for the incident to
be looked into. In a bid to reassure customers, a McDonald’s spokeswoman said
to the Manchester Evening News;
“We would like to reassure readers there is no policy in
place which prohibits service to homeless individuals, or those wishing to
purchase food on their behalf.
"However, in some instances, we have been forced to
refuse service to those wishing to buy food for individuals who have repeatedly
displayed disruptive behaviour in our restaurants and towards our colleagues.
"We regret when this has to happen, but reiterate it is
done so based on an individual’s behaviour and nothing else."
Laura Sewell
An
aspiring journalist, Laura is our content writer intern. Pop-punk gig-goer and drag queen enthusiast,
Laura is working her way into the industry, with an English A -Level and love
of writing about anything and everything in tow.
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